Returns & Exchanges
At GODA, we want you to be completely satisfied with your beauty experience. If you are not happy with your purchase, you can return or exchange unopened products within 30 days of delivery.
Initiate Your Request
Log into your GODA account or visit our returns portal with your order number and email address to select the items you wish to return.
Prepare the Package
Securely pack the unused items in their original packaging, ensuring all protective seals are intact to qualify for a full refund.
Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing